Martina Gerosa In the United Nations Convention on the Rights of Persons with Disabilities, the article dedicated to employment is interesting because it highlights that persons with disabilities should not only find employment thanks to ...
Silvia Camisasca There is no lack of recent examples of women and men playing and competing together in the sphere of amateur and promotional activities. This is different, however, when it comes to high-level competitions. ...
Nicole Riva It’s been over a year since we stopped travelling, but I have to be honest, it’s been a lot longer as far as I’m concerned. I’ve never been a world traveller; I’ve visited ...
Alessio Bernabò The sailboat slowly enters the slipway: there’s no way around it, even looking at it from below, it looks enormous for a 12-metre sailboat. First the keel disappears in the water, then the ...
Giampiero Griffo There is a widespread perception in society that people with functional limitations have fewer skills and competences than those who do not appear to have such limitations. Some American Malthusian economists have even ...
By the Editorial staff We recently met with Federico Luddi, who has been HR Director at Mutti for about two years. Mutti is a leading company in Europe in the tomato sauce market and is ...
Elga Corricelli and Elisabetta Dallavalle Within ELEhub, our monitoring unit, we have developed awareness and knowledge around the topic of The Wellbeing of People and their Happiness, thanks to the skills developed through our CHO ...
By the Editorial staff Elena Travaini was born in Sondrio in 1986. She immediately had to face the challenge of dealing with a rare retinal tumour that forced her to spend the first three years ...
By the Editorial staff In the corporate world, respect for diversity and inclusion cannot and must not be a separate issue, but a strategic factor in defining activities and, above all, in governing and dealing ...
By the Editorial staff Snam’s Diversity & Inclusion policy is promoted by the Snam ESG (Environment, Social and Governance) Advisory Committee and is evidence of the company’s deep commitment to an inclusive company culture that ...
By the Editorial staff Over the past year, the pandemic has impacted every aspect of our lives, in both the private and work spheres, and companies have also faced multiple challenges. The current situation has revealed ...
By the Editorial staff I like to associate the term neurodiversity with the image of a large, magical cylinder in which we find atypical ways of thinking, learning and processing information; starting from any point, ...
By the Editorial staff In collaboration with the ASD GSS Reggio Emilia and Champions’ Camp, we have been organising multi-sports summer camps for deaf children and teenagers for seven years now, so they can have ...
Gruppo WIP, Fondazione Penta Children learn to walk. They fall. Their parents reassure them, and they get up and try again. As children grow, they may have to relearn how to walk, but as an ...
Giacomo Inches CONTENT4ALL is an Innovation Project co-funded by the European Commission within their multiannual research and innovation framework programme, Horizon 2020, which took place between September 2017 and November 2020 with grant nr.762021. The ...
Valeria Cantoni 8:30 something urgent, 8:40 another urgent thing, 9:00 call, 9:30 new priority, 9:35 read 20 mails that have arrived since 7 p.m. the day before … etc… until 7pm.” We’re not running the ...
By the Editorial staff In the current context, understanding how to attract, motivate and retain the right employees – by managing their diversity in an efficient and fair way and creating an inclusive environment in ...
By the Editorial staff PFIZER is one of the world’s largest biotechnology companies and has always been involved in the research, development, production and marketing of medical products. With over 78,000 employees, research centres in ...
By the Editorial staff Committed people are any organisation’s most valued asset. Employee Resource Groups (ERGs), voluntary associations of dedicated employees, organised around shared interests, are an important case in point. They are a driving ...
Haydèe Longo The term ‘competence’ etymologically indicates a duty, a responsibility. What are the responsibilities of those who are charged with dealing with disability? It is regrettable that this is still vague, perhaps due to a ...
By the Editorial staff August 1990. Thanks to work, sports and my social life, I was the happiest person in the world, convinced that nothing could derail my life. Instead, it only took an instant ...
Irbin Vicco My name is Irbin (Augusto) Vicco, I’m 27 years old and from the province of Varese. I was born with a malformation in my right leg and, at the age of 3, it was ...
By the Editorial staff Seltis Hub, a subsidiary of Openjobmetis – the first and only employment agency listed on the Italian stock exchange – has recently expanded its range of services with the addition of ...
By the Editorial staff #ilcoraggioèunavventura! This is the claim launched by Synergie Italia and the rest of the international Synergie group’s branches this year to enable all employees to draw on their “courage” to demonstrate ...
Margherita Animelli Exhibited for the first time in the Galleria Modern Art Agency in Naples in 1972, Madonna che ride (Laughing Madonna) by Gino De Dominicis, was a classical statue of the Madonna in the ...
By the Editorial staff Recounting 20 years’ worth of the Fondazione Adecco’s history in just a few lines is a challenging task. Even more so when interviewing the dynamic and enthusiastic Francesco Reale who, for ...
Tania Paradiso Imagine finding yourself naked in the middle of a square full of people. You don’t know how you got there and, above all, you don’t know why you aren’t wearing any clothes. There ...
By the Editorial staff Words are important: Ernesto Ciorra, how and why did the term (and function) of innovability come about? It is a cross between innovation and sustainability, invented in April 2014 by CEO ...
By the Editorial staff In sociological and anthropological terms, identity is defined as “an individual’s conception of themselves within the individual and in society, the set of characteristics that make the individual unique and unmistakable”. ...
Terence Parris Some of you are probably screaming, “You can’t say that!” Well, before anyone “dives off the deep end” (pun very deliberately intended), this article ambitiously attempts to address the title in three ways: ...
By the Editorial staff This year Philips, a leading company in the field of health and health technology, celebrates 130 years in business. A long time, during which the company has distinguished itself with its ...
By the Editorial staff ABB is a leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation and ...
By the Editorial staff Four years ago, Fearless Girl – standing her ground in the heart of Wall Street – sent a powerful message: strong women make a difference. She was put there by State ...
By the Editorial staff Vera Solomatina, SAP’s new HR Director for Italy and Greece, is a lawyer by training who went on to study psychology, followed by an MBA in Management. Until December 2020, she ...
Valentina Dolciotti, Florence, May 2021 I would like to ask you, first of all, to tell us about your educational and professional background (what you studied, useful experiences, current position). I have a degree in ...
By the Editorial staff Zero is loosely based on Antonio Dikele Distefano’s Non ho mai avuto la mia età. Both the publishing success in Italy of a writer of Angolan origins and the production of ...
Nadia Bertaggia Every job has its relevant skills. This is an awareness that has been with us since the beginning of our training, right from our school days. But among the skills we learn, which ...
By the Editorial staff Il mio mondo dal basso verso l’alto (My world from the bottom up) is the title of Leonardo Cardo’s blog (https://ilmiomondalbassoversolalto.com/), one of the many online spaces where Leonardo actively supports ...
By the Editorial staff People usually complain that it’s expensive to employ people with disabilities. There are two reasons for this: financial reasons and management reasons. When you come from this perspective you are blocked ...
Alessia Mosca For over a year now, we have been losing our social skills and transferring human contact to computer and smartphone screens. Despite this, digital skills for (re)entering the world of work are still ...
Manuela Linari How do we relate to others? What skills do we need to feel “accepted” and integrated in different contexts? In the successful short story My brother chases dinosaurs, which became a film, Giacomo ...
By the Editorial staff In December 2020 you launched an extraordinary training plan for all your employees. Why this choice? What does “skill transformation” mean for Vodafone? Over the past year, Vodafone Italia has accelerated ...
By the Editorial staff A leading company in the health and prevention sector, in Italy Sanofi employs over two thousand people in four business units and four production sites. The innovative trade union agreement recently ...
By the Editorial staff Chrystelle, where were you born? In France, in Brittany. How did the cultural diversity of your family or the environment you grew up in influence you? My professional and personal life ...
By the Editorial staff People want a better world. People want a world that represents their values. Those same people demand that companies and brands take a stand on many social, environmental, cultural and sometimes ...
By the Editorial staff Through the language of images, Gradient – the first type of artificial intelligence to deal with D&I issues and led by CEO Giorgia Coltella – was launched in Genoa at the ...
By the Editorial staff The Fastweb Digital Academy is a Sustainability project created by Fastweb and Fondazione Cariplo. The Academy, created at the end of 2016, as part of Cariplo Factory, aims to contribute to ...
By the Editorial staff In 2019, in Houston, Texas, Dow held its second conference dedicated to Inclusion, Diversity, and Employee Resource Groups (ERGs). The event was an opportunity to reconfirm, in front of 500 employees ...
By the Editorial staff At Dell Technologies, contributing positively to human progress is one of our most important goals, and we are strongly committed to supporting innovative, sustainable initiatives that promote diversity and inclusion. The ...
By the Editorial staff In a world that is increasingly complex and constantly undergoing a process of transformation, the real challenge for all companies is that of attracting talent and valuing its resources. The skills ...
By the Editorial staff Giorgio, in what way, at Chiesi, have we tied the topic of skills to company values? For a company like ours, technical skills play a central role, but leadership models have ...
By the Editorial staff Last year our world changed. We woke up one morning …. And suddenly all of our daily routines had been turned upside down: no work, no school, no day-care, no walks, ...
By the Editorial staff It is now well known that for companies, diversity and inclusion are ‘business levers’ that create competitive advantages. Workplaces where diversity is reflected in management practices are more innovative and profitable, ...
By the Editorial staff “We very much wanted to be an inclusive company and with great commitment and enthusiasm we are promoting a sustainable work environment, where every person is proud to contribute while feeling ...
Paola Suardi Directed by Tom Hooper With Colin Firth, Geoffrey Rush, Helena Bonham Carter and Guy Pearce Drama, 2018, 105’’ In a nutshell, this film tells the story of how King George VI of England ...
Silvia Rota Sperti Tara Westover was born into a fundamentalist Mormon family in the mountains of Idaho in 1986, never went to school, and grew up without access to any kind of health care, without ...
Davide Sapienza You’ll be different in the spring I know, you’re a seasonal beast Like the starfish that drift in with the tide With the tide (“Sea Song”, 1974) On 1 June 1973, Robert Wyatt ...
Valeria Cantoni Mamiani In his speech at the beginning of the year, President Mattarella stated, “2021 must be the year in which each of us is also called upon to make a commitment to reciprocate ...
Lucio Guarinoni “A disabled gay guy with red hair who has only one hand,” is how Filip Pawlak introduces himself when we start to talk. A Polish performer and the head of production office of ...
“We are so honored that film challenge films were created from all over the world including: India, Australia, Italy, the Netherlands, the UK, Ireland and Canada. I am so blown away by the work that ...
Silvia Camisasca As the current health and socio-economic crises become more acute, we run the risk that equal opportunities and enforceable rights will become crucial and even more divisive factors. As inequalities corresponding to differences ...
Valentina Dolciotti Fran Lebowitz, in the docuseries that Martin Scorsese dedicated to her (which, incidentally, is funny) states at one point: The great thing about talent it’s that it’s the one thing — it’s the ...
By the Editorial staff As a result of the European Commission’s commitment to promoting diversity management and inclusion in the workplace, the Diversity Charter was created in 2008 to promote equality and non-discrimination in Europe. ...
By the Editorial staff Why speak about different abilities? For me, it is very personal. I like the word skills because I think it is another matter of different backgrounds, varieties, opportunities, emotional richness. What ...
Lorenzo Giordano and Alberta Zamolo The world is changing at a fast, often unpredictable pace. The insurance industry is no exception. Insurance is a long-running business, yet it is now facing a deep transformation. From ...
Federica Maria Rita Livelli We are still far from achieving gender equality and are confronted with this reality daily. The pandemic only underlined this issue, which remains unresolved. Furthermore, the historical background within which we ...
By the Editorial staff “As a consultant on Equality & Inclusion issues, I recently had the pleasure of meeting and getting to know Lisa Zanardo, a woman who, due to various difficulties she’s experienced, found ...
By the Editorial staff Hi Jennifer, thank you for taking the time to talk with us today and catch up with you. We’re looking forward to getting a little snapshot of your view of the ...
By the Editorial Staff The Ortygia Business School Foundation is a platform that aims to foster innovation and development in the southern and Mediterranean area of Europe by supporting businesses and valuing human capital. The ...
Agnes Uhereczky and Barbara De Micheli Diversity and Inclusion is experiencing a wave of popularity in almost all European Member States – a few years behind the United States, where interest is still quite high ...
Nadine O Vogel Many factors contribute to business success. One of the most important is attracting and retaining talent. All Chief Executives would agree that whether hired directly out of school or from another employer, ...
Francesca Grilli My name is Francesca Grilli and I’m a Disability Manager at the Società Canottieri Esperia – Torino, a rowing club in Turin. The club is well-known in the field of rowing and other ...
Arturo Gaona I believe that a trip can change your life. Being able to connect with other cultures and see how people and landscapes change from place to place allows you to have a different ...
Wallis Brozman There are 4.8 million people in the United States who have a disability, according to the 2010 census. These individuals – just as unique, important and capable as those without disability – come ...
Valentina Dolciotti Is it really necessary to dedicate an issue of this magazine to the LGBT+ community? Do we not risk ghettoising, underlining differences, further discriminating? On 3 March, members of the European Commission voted ...
Paola Suradi When the film was presented in Cannes in 2018, the applause at the end of the press screening was long and warm. A standing ovation greeted the director and performers, who were in ...
Elena Luciano Educational services and preschools are places dedicated to the care, education and training of boys and girls from birth to six years, that is, crucial years for the development of potential and the ...
Angela Bianchi “Blue is for boys” a father said to his daughter as they chose a t-shirt; the same father who bought the Frozen DVD shortly after, whose main character we never see dressed in ...
Lucio Guarinoni I meet Monica Gillette and Gary Joplin in a Zoom call on a Thursday afternoon; I’m in my kitchen, they’re in their own homes. I want to talk to them about the work they ...
By the editorial staff Throughout the history of SAP’s commitment to diversity, its dedication to LGBT+ inclusion has won it many accolades and praise, and deservedly so, garnering recognition from bodies and organisations including Stonewall ...
Rose Cartolari We are currently living through a very unusual period as regards health, politics and society: all over the world groups of people who are more vulnerable than others – children, women, people with ...
Claudio Guffanti The goal of many company inclusion projects is every individual’s free and complete expression. Achieving this is very challenging. However, in my opinion, there is a very effective tool that is used successfully ...
Paolo Beretta Joe Biden’s swearing in as the 46th President of the United States is a historic moment that also represents a momentous step forward in the field of inclusion. Certainly because of the poetry ...
Alessia Mosca Today the Far East is increasingly a bellwether for the recovery and future of the world and will be an important power in the twenty-first century. No longer relegated to being just a ...
Igor Šuran “It doesn’t matter to me whether they’re a man or a woman, black or white, normal or gay or lesbian or whatever they want, I just care about them working and producing.” The sacrosanct ...
By the Editorial staff More than half of all LGBT+ youth (58%) do not declare their sexual orientation or gender identity in the workplace for fear of discrimination from managers or colleagues. Among these, one ...
Federica De Felici Once upon a time there was an Inclusion Week, one week a year dedicated to inclusion and enhancing diversity, organised for TIM by its employees, or rather, by its citizens. This was ...
Antonia Del Vecchio The world is beautiful because it is varied. In this banal, simple statement lies what is most true when we approach the issue of the importance of including and valuing uniqueness! Yet, ...
By the Editorial staff Tough beginnings – the more you experience, the wiser you become I was born in Krakow, southern Poland, into a family that for many years had to cope with juggling work ...
By the Editorial staff Every company is now confronted more than ever with diversity and inclusion issues: this creates an opportunity to contribute to the growth, not only economic, of society and to be protagonists ...
By the Editorial staff Thanks to Sanofi’s respect for the diversity of its employees, it has long chosen to prioritise the creation of an inclusive workplace, where everyone feels comfortable showing up as their true ...
By the Editorial staff Hair is more than just an aesthetic element. It expresses an identity, makes us strong and confident. Particularly when we face a transformation that will forever change our lives, as is ...
By the Editorial staff In this “three-way conversation” today, the Editor in chief meets Livio Zingarelli, Head of HR Philips Italy, Israel and Greece, and Astrid Balsink, Philips Global Lead lnclusion & Diversity. We’ve known ...
By the Editorial staff We live in a world in which progress pervades every area of our lives and where people can achieve extraordinary results in any sector through the winning combination of technology and ...
By the Editorial staff Hi Mara, you are the Chief Diversity and Inclusion Officer for Konecranes, a Finnish headquartered company. Can you speak about your job in D&I? My journey started in February 2019, when ...
Fabio Palermo The pandemic has generated upheavals the extent of which is not entirely clear yet. We have some idea of what is happening outside the walls of our homes, if we have not been ...
Marco Mazza I felt privileged, and felt that I was wasting this good fortune. It was one of the reasons I came out to the company many years ago. I was a privileged employee of ...
By the Editorial staff The international law firm Hogan Lovells is a place where people work together, and through this collaboration create a single, multi-faceted identity. We believe that safeguarding the freedom to be oneself, ...
Vittoria Tenaglia, Giovanni Raulli The first time I was in Casa Arcobaleno (Rainbow House), it was raining in Milan as it hadn’t in months. It was another time, another world – a pandemic was approaching ...
D. Bosio, D. Bisaro, E. Berardi On 20 October 2020 over 200 people around the world connected virtually to celebrate the first meeting of the Generali Global LGBTQI+ and Ally Network: We Proud. We Proud’s ...
By the Editorial staff When I reflect on the fears we faced when we decided to introduce the issue of sexual orientation at Findomestic, I can only be satisfied with the progress we have achieved ...
By the Editorial staff Creating open and authentically inclusive environments is one of the challenges that characterise these times. The complex reality that we have been experiencing for about a year has profoundly changed the ...
Elena di Cunzolo It all started with an unsigned letter from a Dow Michigan employee to our then-CEO. The letter ended as follows: “I hope that one day I will be brave enough to sign ...
Chrystelle Simon How can greater inclusion of LGBT+ people be promoted? This is a question that anyone who deals with inclusion and equity constantly asks themselves, to make their organisation increasingly respectful of all diversities, ...
Stéphane Codeluppi The percentage of openly lesbian, gay, bisexual and transgender individuals in the workplace is growing, but despite the remarkable progress that has been made to date, there’s still a long way to go. ...
By the Editorial staff “This is huge. Our firm is being a ground-breaker again.” It is with these words, charged with both pride and expectations, that Alessandro Sciarra, a young associate at the international Clifford ...
By the Editorial staff A diverse workforce has always been a competitive advantage for Baker Hughes, a global energy technology company which operates in more than 120 countries and employs 57,000 people worldwide, 5,000 of ...
By the Editorial staff Tell us a little about who you are. Fabio Colacchio: I am a partner at Bain in the Retail and Consumer Product practice, specialising in fashion and luxury goods. Before joining ...
L. Di Giandomenico, B. N. De Gol One of the main communication trends of 2021 is the voice, with even greater growth than has been recorded in recent years. Witness the explosion of podcasts as ...
Laura Nurra Our goal is to ensure that this is a place where all colleagues are engaged, have a voice and can thrive. Because here at AMEX, being yourself matters. This sentence sums up the ...
Mariangela Marseglia Actively promoting inclusion and diversity is what characterises companies that consciously live in the present. Personally, I believe in a simple equation: the more open and inclusive workplaces are, the more comfortable people ...
By the Editorial staff The hope at Agos, which has always been committed to promoting a sustainable work environment, is that every person who is part of this environment is proud of it, feels welcomed, ...
Terence Parris Thomas Hitzlsperger is still the most high-profile current or former professional male footballer to come out. When he made the announcement in January 2014, I believed this would open the “closet” – or ...
Davide Sapienza As she concluded the world tour that had made her a global star, on November 26, 2010, during her concert in Gdansk in Poland, Lady Gaga (born Stefani Joanne Angelina Germanotta, in New ...
Silvia Camisasca There is a great need to restore centrality to the “rights” question. There is a great need to become passionate about that patient, daily battle for the affirmation of principles that have only ...
Giacinto Di Pietrantonio A body of art Luigi Ontani literally lives in his tableau vivant. Since the end of the 1960s, he has been revealing himself in the guises of some of the most famous ...
By the Editorial staff There are many European organisations, which work with and for the LGBTIQ community. They range from large international institutions to very small local NGOs. But the Eastern part of the European ...
By the Editorial staff The LGBT+ community has experienced a stunning development in a short period of time: yesterday marginalized, stigmatized, and criminalized, now champions of creativity, innovation and growth in a highly competitive world. ...
By the Editorial staff What is Catalyst? Catalyst is one of the first global non-profit organisations to focus on helping to build workplaces that work for women. Founded in 1962 by feminist, writer and advocate ...
Valentina Dolciotti Ivan Scalfarotto, born in 1965, has a warm laugh and a pleasant manner. My nervousness at having the opportunity to interview someone so knowledgeable on this topic and so well known, gradually diminish ...
Marco Guido Palladino, Damiano Terziotti It is not only the people directly involved, but more generally the communities to which they belong (civil society, the corporate world, the third sector) that reap the benefits of ...
By the Editorial staff When and why was the role of Diversity Manager created at Banca d’Italia? In 2014, the Banca d’Italia identified the enhancement of diversity as one of its strategic objectives. The enhancement ...
Valentina Dolciotti, New York, 24 February 2021 Fabrice, bringing your knowledge, commitment and the path you have travelled to Italy is a great privilege and we hope to be able to help more people get ...
By the Editorial staff With regard to language, the subject of corporate communication is very important. What do we mean when we talk about ‘corporate communications’? What is meant is a fundamental strategic lever for ...
By the Editorial staff When I think of language, the image of Igor Šuran, Executive Director of Parks, immediately resurfaces in my mind, as he stood on the stage of the Alfieri theatre, a small ...
Mariacristina Brembilla Last November, Kamala Harris – in the White House, Maria Luisa Pellizzari – in the Italian Police, and Antonella Polimeni – at La Sapienza University, were highlighted by the media as the first ...
Paola Ugolini Writing is the painting of the voice Voltaire Visual poetry is an artistic phenomenon that developed over the course of the 1950s in the blazing climate of the European neo-avant-garde movement, mainly as ...
Antonia Del Vecchio Human communication has always fascinated me, and when I decided to become a relational psychotherapist, the relevance was immediate. Before addressing the topic of ‘inclusive language’, it is necessary to look at ...
Rose Cartolari When boats pass you by on a lake, they leave a wake — a trail of frothing waves that, even if you didn’t actually see the boat pass by, tell you that one ...
By the Editorial staff What were you like when you were younger? How were you educated? The first question Italians ask of each other when they meet for the first time is, “Where are you ...
Chiara Bersano Diversity appears to be a beautifully simple concept: we are all people, and we should all have the same opportunities. Diversity is quite a different proposition. There are visible and invisible traits that deserve ...
By the Editorial staff Behind every Company’s success story are the men and women who work there every day. In Ferrari, the pursuit of excellence in its products goes hand in glove with the pursuit ...
“An overwhelming and real film” rtsun From the directors of “Petite Soeur”, in competition at the Berlinale 2020 and selected to represent Switzerland at the 2021 Oscars, an ironic and profound documentary on women over ...
This changes everything. Chiara Bisconti Valentina Dolciotti I met Chiara Bisconti in 2015 at a conference organized by the municipality of Bergamo titled “Smart Working Smart Companies” and I liked her immediately, that’s how I ...
By the Editorial staff In 2020, Pride Month, celebrated in the month of June every year, was celebrated differently, given that, because of the healthcare emergency, all of the main events had to be cancelled ...
Elena Belloni One fact is clear to all: this emergency situation has increased social isolation, especially for those who are disabled or have a disabled relative, and it has inevitably highlighted rifts and distances in ...
Nicole Riva If for a moment we forget about the great classics of the past and try to grasp a closer feel of the literary production of the second half of the twentieth century, it ...
Paola Mascaro The Rosalind Franklin ExoMars rover, scheduled to be landing on Mars in 2022, will bear the name of a great English scientist, sadly known for being the victim of one of the most ...
By the Editorial staff Even before the pandemic caused by Covid-19, work-life balance was a topic that was important to State Street and to management. Our policies, applied globally, allow employees to manage and coordinate ...
Valentina Dolciotti, 10 February 2020 Telmo Pievani, born in 1970, is an Italian philosopher, professor and evolutionist. To find out this information, you can look up on Wikipedia. Since I have known him for some ...
Valentina Dolciotti, Milan, December 9, 2019 It is in the Italy-ASEAN office on Corso Buenos Aires that I met Alessia Mosca, born in 1975. With a degree in Philosophy and PhD in political science, she was ...
Valentina Dolciotti Suddenly, a flurry of fresh air bangs the door open pouring its flow into the room and turning some of the papers upside down. For a brief moment I feel shivers running through ...
Valentina Dolciotti, Milan, January 30, 2018 His elegance resemble the moves of a nineteenth century man, observing everything from below his thick dark eyebrows, and speaking like he is spelling each word with a British, ...
